FAQ

Welcome to our FAQ page, your go-to resource for all things offroad and outdoor adventure! Whether you’re gearing up for your next trail ride, looking for advice on our rugged gear, or need help with orders and shipping, we’ve gathered the answers to your most common questions here.

Our goal is to make your offroad experience smooth and enjoyable. If you have any other questions or need personalized support, don’t hesitate to contact our expert team — we’re here to help you conquer every adventure!


Products:

Do you manufacture custom cables?
Yes we do but you will need to send us an email to dawie@stashandtreasure.co.za
We will communicate with you from there.
Can you make the cables longer?
Yes we can but you will need to send us an email to dawie@stashandtreasure.co.za
We will communicate with you from there.

 

Shipping:

How will I know if my parcel has been sent?
We update the status of your order all the time. The moment we sent the goods the status will change to "Shipped" and you will receive your tracking number.
 
How long does it take?
Depends on where in the country you are.
Courier to Major centres are always faster than the small towns.
If you need your parcel within 24 hours please email us for a quotation as there is no 24 hour courier option available on the web site and we will see if we can make a plan.
 
What if I am not home?
If you are not home when they want to deliver your parcel, they will call you and arrange a time with you. When you know you are expecting a parcel to be delivered please do not ignore unknown numbers when they try to call you.

Do you ship internationally?

Not at the moment.